Customer Relationship Manager- CRM | Female |Lucknow

Roles and Responsibilities of Customer Relationship manager

• Building and maintaining profitable relationships with key customers.
•  Overseeing the relationship with customers handled by your team.
•  Resolving customer complaints quickly and efficiently.
•  Keeping customers updated on the latest products in order to increase sales.
•  Meeting with managers in the organization to plan strategically.
•  Expanding the customer base by up-selling and cross-selling.
•  Understanding key customer individual needs and addressing these
•  Conducting business reviews using CRM programs.
•  Knowing your competition and straitening accordingly.

Desired Candidate Profile for Customer Relationship manager

• Must have outstanding customer service skills.
•  Strong interpersonal and active listening skills.
•  Must have good computer skills.
•  Must be highly detail oriented and have the ability to effectively multi-task.
•  Must have excellent management and leadership skills.
•  Extensive knowledge of the products and services offered by the company.

For more information interested candidates may call us or drop their profile at 8188998899 | 9984703333 | zeevikain@gmail.com Website-  Zeevika Consultancy ( A Unit Of GRPLINDIA)